As obvious as it sounds, it's always a good first step to make sure that you restart Inkdrop as well as your computer. Restarting the computer flushes all kinds of system states and caches, while also resetting other programs and releasing locks on files and other resources.
If you are working behind a company proxy or you have a local proxy running, it's necessary to tell Inkdrop to go through it. Please read this documentation to learn how to configure.
If you are inside a corporate network, it may interrupt the request.
Please ask your network administrator to allow the app to access
Inkdrop stores your credentials in your Keyring.
If you are not on Gnome, such as KDE, you need to install
If you installed it via Snap and got an AppArmor policy error, please make sure you ran the below command to allow it to access to your keyring:
sudo snap connect inkdrop:password-manager-service
In some environment you need some additional packages installed. Please try installing following packages:
sudo apt-get install libgconf2-4 libcanberra-gtk-module libgnome-keyring0 gnome-keyring
Check if you are using the latest version of the plugin.
You can check currently installed plugins with
You can update them with
You have to reload the app so that it recognizes new plugins installed.
If it's an official plugin, please create a topic on our forum here. If a third-party plugin, please create an issue on its GitHub repository.
That's probably because the charge was issued from Japan and your card issuer thought that's suspicious somehow. But it is impossible from us to know the actual reason why your card has been declined. Stripe provides the documentation about these error codes but it is not helpful to solve it.
Therefore, please ask your card issuer or bank to allow us to charge you from Japan. Some people with the same issue solved by doing that. Sorry for the inconvenience.
For other error codes, please refer to the Stripe documentation.
Please check your debit card supports recurring payments. Some debit cards don't support paying for subscription services.
Can you help us improve these docs?
The source of these docs is here on GitHub. If you see a way these docs can be improved, please fork us!